Frequently Asked Questions (FAQs)

Site: Pediatric Pandemic Network Learn
Course: Pediatric Pandemic Network Learn
Book: Frequently Asked Questions (FAQs)
Printed by:
Date: Thursday, January 29, 2026, 12:02 AM

Welcome to the Frequently Asked Questions (FAQs) page. As we expand features in PPN Learn, we will add new support documentation for commonly asked questions. If you are not able to find an answer to your question, please contact us and we will be happy to support you.

General

For Everyone

For Course Teachers or Managers

Use PPN Learn Content in Your Institution

PPN Learn hosts content from Pediatric Pandemic Network and other partner organizations. We strive to develop high quality, open-access, shareable educational content. There are a few ways you may use PPN Learn content in your institution:

 1. Share or reuse content from PPN Learn

Most of the content on PPN Learn are released under Creative Commons, which allows you to share, reuse or remix the content for non-commercial purposes. Please refer to the specific acknowledgements and Creative Commons guidance for each product.

2. Download content packages from PPN Learn for your institution

We have partnered with organizations to make selected content packages available for download in our Free Courseware Library. You can upload these content packages in your institution's Learning Management Systems (LMS) by working with your institution's LMS administrators or medical education/learning teams. The content then can be available to all staff within your institution.

If you have any further questions about using PPN Learn content, please contact us.

Log In or Sign Up for a PPN Account

Your PPN account allows seamless access to all PPN platforms (Learn, Resource Central, Continuing Education, Analytics, etc.) To log in, select the log in button for the platform and you will land on the log in page.

There are 5 ways to sign up for a PPN account or log in.

1. Email and Password

You may use an email to sign up for an account or log in.

To create a new email account, select the "Sign up now" link and complete the form provided. You will need to verify the email you would like to use before creating an account.

2. Microsoft for Work

If you have a Microsoft account for your work, you may use Microsoft for Work option to sign up for an account or log in.

This login requires your workplace IT to allow for your account to be used for single sign on applications. Note: If this option does not work, try creating an account using your Microsoft email instead (see option 1 above). 

3. Microsoft Personal

If you have a personal Microsoft account (@live.com; @outlook.com, @msn.com, @hotmail.com), you may use Microsoft Personal option to sign up for an account or log in. You cannot use any work or school accounts for this option.

4. Google

If you have a personal or workplace Google account (@gmail.com or Workspace domain), you can use Google option to sign up for an account or log in.

5. PPN Staff

If you are a PPN staff and have a PPN email account (@pedspandemicnetwork.org), you can use the PPN Staff option to sign up for an account or log in.

If you are not sure if you have a PPN staff account, please submit a support request and we can help you verify your account. Alternatively, you may use one of the other options on this page.

Enroll in Content

PPN Learn has three enrollment options for content on the site.

Open Access

Content set to "Open Access" does not require you to have an account or log in. Example Open Access content.

Self-Enrollment 

Content set to self-enrollment require you to log in. Select "Continue" button to log in or sign up for an account and enroll yourself. You do not need to contact anyone to be added to the content. This option is used primarily for self-paced modules and courses for you to track your progress and to allow content creators to gauge enrollment interests. Example self-enrollment content.

Facilitator-Enrollment

Content set to facilitator-enrollment require you to log in and for you to be added to the participant list by your teacher or admin. This option is used primarily for cohort-based courses.

Once you confirm that you have been added to the participant list, you may log in and access the content from "My courses" tab. If you need help getting added to the participant list, please contact us. Example facilitator-enrollment content.

Access Content You Enrolled In

If you have a PPN account, you may sign in to PPN Learn and enroll in content. PPN Learn will keep track of all content you have enrolled in.

To view all content you have enrolled in, ensure that you have logged in, and select "My courses" on the menu navigation. You will then access dashboard of all content you have enrolled in.

A enrolled courses dashboard

On the dashboard, you can re-enter any course you have already enrolled in, and review your completion status.

Use PPN Learn to Train Others

PPN Learn is designed for more than individual learning. If you are faculty or staff at an institution, you can also use the PPN Learn platform to support the training of your staff and trainees.

The PPN Education team can help you:

1. Establish a learning cohort using existing content on PPN Learn.

Create a structured learning experience for your staff or trainees by grouping learners into cohorts, assigning curated PPN Learn content, and tracking participation and completion over time.

2. Add new content to PPN Learn to meet your program’s needs.

Collaborate with the PPN Education team to develop and integrate custom content, such as modules, videos, or assessments, aligned with your institution’s goals, workflows, and learner audience.

If you are interested in using PPN Learn to train others, please contact us.

Enroll Users to a Course

If you are a Teacher or Manager of a PPN Learn course, you can enroll any existing PPN Learn users to that course.

To enroll a user to your course, follow these steps:

  • Go to the course;
  • Select "participants" tab;
  • Select "enroll users";
  • Start typing a user's name or their email;
  • Select the user you want to add;
  • Select "enroll" to add them into the course as students by default. You may also add them as teachers or non-editing teachers.

Edit Activities or Resources in Your Course

If you are a Teacher or Manager of a PPN Learn course, you will be able to edit the content for that course. 

To edit a course, go to the course > select "Turn editing on" > you will now be able to edit your course. 

You may edit, remove, or add a "Section" in a course; you may also edit, remove or add a learning "Activity or resource" in a section. (Note: this does not apply to a single-activity learning product, e.g. a module, a video, a forum, etc. These single-activity learning products do not have sections or multiple activities). This screenshot shows all activities or resources available:

We will now introduce some common activity or resource types that you may find useful for your course.

Text and media area

This is the foundation of your course and the most commonly used resource type. You may use this throughout your course to input instructional texts, embed decorative images, add hyperlinks, etc.

File

If there is a file you'd like the students to review or download, use this resource type. For example, a PowerPoint slide, a template, a PDF, etc.

URL

If there is an external resource you'd like students to review, use this activity type. For example, a YouTube video, an external website, etc.

Please note that by using the URL activity, PPN Learn can keep track of the student click data. If student click data is not important to you, you may simply hyperlink to external resources in a "Text and media area".

As a best practice for external links, always select "Open in new window" in the setting. For students, this will help their user experience by opening the URL in a new tab.

Assignment

Use this activity for graded assignments. For example, a paper writing assignment, a written attestation, etc. Students can complete the assignment by either: 1). writing content in text box, or 2). uploading a file. You will then be able to grade and provide feedback on their assignment all in one place.

If you'd like students to complete assignments but do not need to track their completion or grades, you may simply put step-by-step instructions in a "Text and media area".

Forum

Use this activity to establish asynchronous student discussions or Q&A. You may use multiple forums within one course, designating each for a different purpose. For example, topic discussion forum, assignment discussion forum, course feedback forum, etc.

As a best practice, we recommend the Teacher or Manager or a course to start a thread rather than leaving the forum empty when publishing the course.

Quiz

Use this activity to develop a graded quiz. You are able to view and grade student responses in PPN Learn.

Questionnaire

Use this activity to develop a ungraded survey. You are able to collect and view student responses in PPN Learn.

You may also see another"Survey" activity type. However, "Survey" activity type is for some specific, non-editable surveys, which do not apply to most use cases.

Interactive Content

Use this activity to develop interactive, multimedia modules in H5P. An example course with different Interactive Content (H5P) modules. You may also see another "H5P" activity type. However, please avoid using "H5P" activity as it is currently experiencing technical issues. 

You may use this activity if you'd like more variety in how information is presented in a course. However, this activity currently has limited tracking capability.

SCORM Package

Many interactive, multimedia learning modules are published to a format called SCORM. This format typically allows for more user tracking. An example SCORM Package course.

If you are interested in uploading a SCORM Package to your course, please reach out to your PPN Education team point person for more information.


If you have any other questions about editing your course, please reach out to your PPN Education team point person. They can also help you determine the most suitable activity or resource type for your situation.

Review Student Data for Your Course

If you are a Teacher or Manager of a PPN Learn course, you will be able to review the student usage data for that course. 

Go to your course, toggle on left-side Administration menu > select "Course administration" > select Reports

Course administration and reports settings

Some helpful data you can view in the reports are:

  • Course completion: view a list of enrolled students and their course completion status
  • Logs: view detailed usage logs by users in your course. You may filter by student name, dates, specific learning activity, etc.

If you would like to learn more about additional data for your course, please contact your PPN Education point person.