Enrollment options

Pediatric Disaster Medicine: Phone Triage In A Storm

In this activity, you will assume the role of a pediatric provider whose clinic has closed due to severe flooding. From home, you must review the list of patients scheduled for the afternoon and determine which families of children and youth with special health care needs (CYSHCN) and children with medical complexity (CMC) require immediate provider outreach and which can be safely managed by nursing triage. After prioritizing your calls, you will respond to real-time concerns from families of children with complex medical, developmental, and behavioral needs. This scenario highlights the challenges of delivering safe, effective care for CYSHCN and CMC when access to clinics, pharmacies, and hospitals may be limited during a disaster.


What You Will Learn

  • Prioritize outpatient CYSHCN and CMC patients during a disaster when clinical resources and access to care are disrupted.
  • Apply disaster-informed clinical decision making to address urgent medical, behavioral, and supply-related concerns for CYSHCN and CMC via phone or telehealth.
  • Identify safe alternatives to in-person care while ensuring high-risk CYSHCN and CMC patients receive timely guidance and appropriate escalation of care when needed.
  • Enrolled students: 3
Self enrollment (Student)
Self enrollment (Student)