Course Overview
About this Module
You will learn some best practices for providing effective Teleconsultation during a crisis or disaster scenario. Effective Crisis Communication, while advising about medical care, requires the teleconsultant to interact with colleagues and perform video examination efficiently, to recommend the best care, especially to a child, when minutes count.
What You Will Learn
- Summarize the goals of disaster telehealth consultations from the perspectives of both the requesting provider and the consulting subject matter expert.
- Apply critical communication principles, including brevity, clarity, and closed-loop communication, during disaster telehealth consultations.
- Identify the key components of an effective telehealth presence that support communication, collaboration, and clinical decision-making.
- Perform a rapid initial assessment to efficiently communicate critical patient information during a disaster telehealth consultation.
- Conduct a focused disaster telehealth consultation that delivers timely, concise, and actionable recommendations to support patient care.
Learners may obtain a PPN Certificate and/or continuing education credit by completing all required elements, including watching the video(s), completing the modules with knowledge checks, submitting the attendance code, passing the quiz, and completing the evaluation. Instructions for claiming credit will be provided in the "Conclusion and Resources".
Joint Accreditation Statement: In support of improving patient care, Children’s National Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Children’s National Hospital Accreditation Provider# 4008362
- Physicians: Children’s National Hospital designates this enduring activity for a maximum of 0.5 AMA PRA Category 1 CreditsTM for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- Nurses: Children’s National Hospital designates this activity for a maximum of 0.5 Enduring ANCC contact hours.
- ABP MOC: Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn 0.5 MOC point in the American Board of Pediatrics (ABP) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit learner completion information to ACCME for the purpose of granting ABP MOC credit.
- PPN: The Pediatric Pandemic Network designates this activity for a maximum of 0.5 PPN contact hours.
Disclosure of Relevant Financial Relationships: The planning committee and presenters have no relevant financial relationships with ineligible companies.
Financial and In-Kind Commercial Support: No financial nor in-kind commercial support was received for this educational activity.



A Collaboration of
Region V for Kids

This work was made possible by Award Number (U3REP190615-10-10) from the Administration for Strategic Preparedness and Response (ASPR). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of ASPR or the Department of Health and Human Services.
and
Pediatric Pandemic Network
The Pediatric Pandemic Network is supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of cooperative agreements U1IMC43532 and U1IMC45814 with 0 percent financed with nongovernmental sources. The content presented here is that of the authors and does not necessarily represent the official views of, nor an endorsement by HRSA, HHS, or the U.S. Government. For more information, visit HRSA.gov.
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You are free to download and share this work for noncommercial purposes, as long as you credit the Pediatric Pandemic Network and Region V for Kids for the original creation.

